Updated 9/12/17 at 1:00 PM ET
Norwegian Escape is sailing at close to full capacity with displaced guests from both Norwegian Sky and Norwegian Escape that were unable to secure flights back home when the ships returned early to Miami on Thursday, September 7. Norwegian Escape spent three days alongside in Cozumel, Mexico and departed on Monday, September 11 at 5 pm. The ship is proceeding towards Miami and is scheduled to arrive at PortMiami on Wednesday morning, September 13. Due to the devastating impact in the Caribbean from Hurricane Irma, all of Norwegian Escape’s upcoming Eastern Caribbean sailings until November will be altered to a Western Caribbean itinerary. All guests scheduled to sail on any affected cruises will be notified of the change.
Acting as a responsible corporate citizen and supporting the destinations that our ships operate in is a core value of Norwegian Cruise Line. In the wake of this devastating storm, we have deployed Norwegian Sky to St. Thomas, USVI to bring much needed supplies and assist in a humanitarian effort that is currently being organized by the government. As per the State Department, affected US Citizens in St. Thomas should email name, gender, and their last known location to IrmaEmergencyUSC@state.gov.
Norwegian Sky will depart as scheduled on Friday, September 15. Norwegian Escape will depart as scheduled for a seven-day Western Caribbean cruise on Saturday, September 16.
As the safety and security of our team members is our top priority, Norwegian Cruise Line's Miami headquarters will remain closed through Tuesday, September 12 and are scheduled to re-open on Wednesday, September 13. To ensure that we continue to operate with all the necessary shoreside support, key staff members have been relocated out of Miami and the storm zone. Our call centers will be operating remotely, so please be advised that hold times in our call center may be longer than normal. Our website will remain available 24/7. Additional updates will be posted at NCL.com.